Processing Time

Please allow 5 - 7 days for order processing, and keep in mind that this does not include shipping time! This is a one-girl-owned business <3


Free US shipping for all orders over $45.

Free international shipping for orders over $150.

*Note to international customers:

Additional import taxes and duties may apply based on your country.

Dollhouse Candles currently ships to the following countries:

U.S., Canada, Japan, Philippines, Singapore, South Korea, Spain, Australia

(Feel free to contact me if you would like your country to be added as an option!)

To track your order, you can use the tracking link in the shipping confirmation sent to your email after purchase. You may also use the automated store chat, track with Shop, or type in your tracking number on the courier's website.

Damaged Product

While I am not responsible for any damage that occurs during transit, in the case of a broken or damaged item please send a photo of the product and I'll help make it right. It's extremely important to me that every customer gets the quality candle they paid for! You can use the contact form, send a direct email, use the store chat, or send me a message on social media so I can assist you.

Return Policy

All sales are final. You may not request a return or refund due to disliking the fragrance, color, or undamaged appearance of the item. However, please contact me with any issues and I will do everything I can to assist you!

Still need help?

If the FAQ above did not answer your questions, feel free to contract me directly via email.